The warranty guarantees the repair or replacement (at Studio Due discretion, for free, in the shortest time possible) of any parts that show acknowledged defects in materials, construction or workmanship during the warranty period that make them unsuitable for their intended use.

The guarantee excludes any liability for direct or indirect damage of any kind and for any reason, for which Studio Due will therefore not be required to pay compensation. 

The customers shall see to delivering the parts that need repair or replacement to Studio Due  at their own expense and risk. 

 The repaired or replacement parts shall be delivered by Studio Due ex-works. 

The customers lose all rights to the warranty if they do not comply with the agreed conditions of payment of the goods, or if the faults reported are attributable to the customers themselves, their employees or third parties, for reasons such as: incorrect installation, inexperience, imprudence, incorrect or improper use, overloading, lightning, missing, incorrect or faulty scheduled routine maintenance as specified in user manual.  

The warranty is also void if the customer has made alterations or tampered with the products - either directly or by commissioning third parties to do so - including the replacement of parts and components covered by the warranty, without prior permission from Studio Due.

Repairs, replacements and alterations that are not covered by the warranty shall be paid for at the time of their implementation or delivery. 

If payment is not received, Studio Due reserves the right to retain repaired products and parts. 

The warranty excludes all parts that are subject to normal wear and tear due to natural causes or use.